Jenny Wilkes, Somerset Properties

A Property Manager Who Knows What to Look For

Jenny Wilkes has spent nearly 30 years in commercial property management in Jacksonville. Today, she oversees more than 400,000 square feet across multiple office buildings and supports additional properties across the region.

Her role includes managing tenant buildouts, coordinating capital improvements, and working closely with contractors to keep projects moving while buildings stay operational. With that level of responsibility, she has a clear sense of what works and what doesn’t when it comes to construction partners.

Over time, Emerald C’s Development has become one of the teams she continues to rely on.

The Challenge: Keeping Projects on Track in Active Buildings

Most of the projects Jenny manages take place in occupied spaces, where tenants are working and daily operations cannot be disrupted.

This adds a layer of complexity. Projects need to be planned carefully, and contractors need to stay aligned with building expectations from the start. “Emerald C’s has managed this professionally, timely, and swiftly,” Jenny says.

Without that consistency, even straightforward projects can become harder to manage.

The Difference: Taking the Time to Get It Right Early

With Emerald C’s Development, Jenny has seen a more detailed and proactive approach, especially during the early stages of a project.

Before construction begins, the team, led by President and Co-Owner Brittany Culbreth, takes the time to review plans, ask questions, and make sure everything is clearly defined.

“She is the most thorough,” Jenny says. “She pays attention.”

That early effort helps prevent confusion later. Instead of working through issues mid-project, many of those details are addressed up front. From Jenny’s perspective, that preparation makes the entire process run more smoothly.

The Result: A Partner She Can Rely On

After working together for more than a decade, consistency is what stands out most.

Projects stay organized, communication is steady, and expectations are clear throughout the process.

“The turnaround time with response and everything has always been phenomenal,” Jenny says.

That level of responsiveness matters when managing multiple buildings and projects at once. It allows her to keep things moving without needing to step into every detail.

A Recommendation Built on Experience

Jenny is often asked to recommend contractors, especially by tenants planning new projects or entering the market.

When those conversations come up, she’s confident in who she points them to. “You’re never going to be dissatisfied with their work product,” she says.

That recommendation comes from years of working together and seeing consistent results.

What Keeps the Relationship Going

For Jenny, it comes down to trust and reliability. She knows what to expect, and she knows the work will be handled the right way.

That confidence is what keeps the relationship going and why Emerald C’s continues to be a partner across her properties.